Conference 2008
Thursday 16th October |
 DOWNLOAD PROGRAMME |
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| 8.30 | Registration, tea and coffee | |||
| 9.00 | UKSMA Chairman Introduction – Rob Ratcliff Xchanging Ltd |
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| 9.10 | Keynote Bernard Marr  The Advanced Performance Institute Making Measurement Relevant. Mapping and communicating your objectives. The power of key performance questions. Creating meaningful Key Performance Indicators. Using and analysing indicators to improve performance. |
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| 10.10 | Tea and Coffee – Vendor Exhibition (15 minutes) | |||
| Stream A | Stream B | |||
| 10.30 | Raymond Gorman Micro Focus Using Software Measures and Metrics to Manage an Outsourcing Contract. |
Richard Bridges Eurocopter Estimating with Confidence: Applying COSMIC Method for Estimating in the Avionics Industry. |
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| 11.15 | Dr Paul Wright CAI Europe Measuring with Key Performance Indicators. |
Carolyn Mair Southampton Solent University Martin Shepperd |
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| 12.00 | Lunch – Vendor Exhibition and demonstrations (one hour) | |||
| 13.00 | 5-Minute Presentations
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| Stream A | Stream B | |||
| 13.30 | David Whalley The Co-operative Financial Services Striking The Right Balance: Performance Management, 3rd Party Suppliers and Balanced Scorecard |
Peter Leeson Q:PIT Ltd Measuring Return on Investment in Low Maturity Organisations. |
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| 14.15 | Georgina Griffiths Elsevier Graham Lea Elsevier Experiences of Metrics Capture for Change Management |
Andy Nolan Rolls-Royce Experiences in Leading a Six Sigma Black Belt into Estimation. |
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| 15.00 | Tea and Coffee – Vendor Exhibition (15 minutes) | |||
| 15.20 | Ally Gill ALLYGILL.CO.UK Pitfalls and Best Practices for Dashboard Developers. |
Murali Chemuturi Chemuturi Consultants Measuring Customer Satisfaction in Project-based Software Organisations. |
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| 16.10 | The Ian Drummond Memorial Lecture Grant Rule Software Measurement Services Ltd. The ‘Software Project’ Concept Considered Harmful. |
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| 16.50 | Closing Statement Rob Ratcliff - Xchanging |
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